Shipping policy

Shipping Policy

Thank you for shopping with Ayaasa Skincare. We’re dedicated to providing you with high-quality skincare products and a seamless shopping experience. Below is our shipping policy to help you understand our processes and timelines.

1. Processing Time

  • Order Processing: Orders are processed Monday through Friday, excluding holidays.
  • Processing Duration: Please allow 1-2 business days for order processing. You will receive an order confirmation email with details once your order is placed.

2. Shipping Rates and Delivery Times

  • Domestic Shipping (India):
    • Standard Shipping: Typically 5-7 business days.
    • Express Shipping: 2-3 business days.
    • Shipping Charges: Calculated at checkout based on the delivery location and shipping method chosen.
  • International Shipping:
    • We currently do not offer international shipping outside India. Stay tuned for updates as we work on expanding our service area.

3. Shipping Confirmation and Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order.
  • Tracking information may take 24-48 hours to update on the shipping carrier’s website.

4. Delivery Delays

  • While we aim to deliver within the estimated times, unforeseen circumstances (e.g., weather, holidays, or high demand) may affect delivery.
  • If there is a significant delay, we will notify you via email with any updated information.

5. Address Changes

  • Pre-Shipping: If you need to update your shipping address, please contact us at info@ayaasaskincare.com as soon as possible.
  • Post-Shipping: We are unable to redirect orders once shipped, so please double-check your shipping information at checkout.

6. Undeliverable Packages

  • If your package is returned to us due to an incorrect address or if unclaimed, you will be responsible for the cost of reshipment.

7. Contact Us

For questions regarding your order, please reach out to our customer support team at info@ayaasaskincare.com. We are here to assist you!

Thank you for choosing Ayaasa Skincare!

We’re committed to delivering quality products with the utmost care and transparency.